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Key enterprise strategies for AI agent observability
4+ day, 20+ hour ago (761+ words) Enterprises are adopting AI agents that select tools, access contextual data and complete multistep workflows. With the added autonomy that agentic AI brings to an organization, AI agent observability has become more important than ever. Traditional application observability shows if…...
Genesys banks on AI customer service agents -- and their orchestration
1+ week, 4+ day ago (192+ words) Genesys customers will be able to plug in agents from many sources, and -- if everything goes as planned -- have the orchestration layer to rule them all....
VMware wants to become the enterprise home for AI Agents
1+ week, 5+ day ago (847+ words) This is the most important VMware Explore for Broadcom so far. Broadcom needs to convince customers to further invest in the VMware ecosystem as the home for VMs, containers and AI workloads. Omdia research shows that 69% of organizations are currently…...