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News
Evaluation-First AI Agents: How Zepto Scales Customer Support on Databricks and MLflow
5+ day, 3+ hour ago (1376+ words) How Zepto uses Databricks and MLflow to build evaluation-first AI agents that manage 80%+ of support tickets, cut support costs by 65%, and deliver payback in under one month by Gireesh Sreedhar KP, Deepak Dhankani and Eash Sharma Zepto is one of…...
How Databricks Feature Store serves features with sub-second freshness
3+ week, 6+ day ago (670+ words) by Ian Ackerman, Nick Joung and Abhay Bothra Let’s take a look under the hood to see how the Databricks Feature Store takes an infrastructure agnostic Feature definition and builds a pipeline to consistently compute it within milliseconds. The end-to-end…...