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@Analyticsinme

Analytics Insight is digital magazine focused on disruptive technologies such as Artificial Intelligence, Big Data Analytics, Blockchain and cryptocurrencies.

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analyticsinsight.net > artificial-intelligence > nishanthi-yuvaraj-building-the-customer-contact-channels-behind-paypal-and-taking-them-agentic

Nishanthi Yuvaraj: Building the Customer Contact Channels Behind PayPal, and Taking Them Agentic

2+ day, 54+ min ago   (911+ words) In the following Q&A, Yuvaraj reflects on how she helped build PayPal's customer contact channels from the ground up, why she started publishing her engineering work, and where she believes agentic AI is taking customer service next. You started…...

Tech
analyticsinsight.net > artificial-intelligence > ai-agent-loops-explained-how-autonomous-ai-systems-think

AI Agent Loops Explained: How Autonomous AI Systems Think

2+ week, 6+ day ago   (923+ words) AI agents become actors by combining reasoning, tool use, feedback, and repeated decision-making in a continuous loop. Enterprise adoption is growing, but reliable autonomous work still faces major challenges around quality, trust, security, cost, and evaluation. An AI agent does…...